AVM launches AVM Vision

01/01/11

AVM has opened a new division to offer strategic advisory services to its worldwide client base.  AVM Vision’s services will focus on visual communications technologies and will involve business process reengineering, ROI analysis, usage and adoption programmes and training.

AVM Vision will be headed up by John Masters (pictured).  John joins AVM from TeleCollaboration system vendor, Magor Communications, where he was Managing Director, EMEA and led initiatives to explore the potential impact of next generation visual communications on business processes.  Prior to this John was a venture capitalist at Nomura with responsibilities for managing Nomura’s portfolio of communications related investments in North America, Israel and Europe. 

Edward Cook, CEO of AVM, said “We are delighted to have John on board.  John has been delivering business benefits through the best use of technology for over a decade and has considerable experience of helping companies to maximise efficiency and productivity.  AVM Vision’s purpose is to ensure that our clients receive the maximum possible returns on their investments in visual communications.”

Matrix provides East Lothian Council with excellent AV service & maintenance

01/01/11

Schools throughout East Lothian Council have nearly 800 projectors covered under a service and maintenance agreement with Matrix Display Systems, a leading supplier of audio visual (AV) equipment to the education sector. The contract covers 6 secondary schools and 35 primary schools in East Lothian.

East Lothian Council provides a wide range of educational opportunities for people of every age. One of the Council’s objectives is to integrate AV technology into education and improve the teaching and learning environment. If teachers experience any issues with their equipment they can immediately discuss it with someone who is responsive, knowledgeable and understands the demands of a tight school budget. This ensures minimal downtime of classroom equipment.

Due to their experience within education, Matrix is able to identify the issues that education institutions experience with their audio visual equipment and can tailor their service and maintenance packages accordingly.

Teachers rely heavily on projectors being operational to deliver their lessons. Shirley Lawson, Education ICT Officer at East Lothian Council commented: When they don’t work, it’s important that we can have faults seen to quickly. Matrix Display Systems have been exceptional with their response times for attending to our school projector problems. They always provide the appropriate goods at competitive prices. Matrix Display Systems has gone beyond the service required and carried out duties to extend the life of the projectors i.e. cleaning the filter when replacing a lamp.”

Shirley expressed the importance of being able to directly contact their local account manager to discuss any ongoing jobs. She went on to say “Our account manager always responds quickly by phone or email and I can get the required information quickly. He is unflappable and efficient to the extreme. Clear and concise call reports and council stock reports are produced and delivered monthly. I would highly recommend Matrix for AV support and have found their standard of work and customer service to be of the highest quality.”

 

AVM integrates AV systems at the Polycom Executive Briefing Centre

01/01/11

The seminar room, installed by AVM, has numerous screens and interactive boards to make training effective and easy for presenters to engage the audience. Several other rooms within the centre include video conferencing integrated with displays which are used for executive meetings and as demonstration facilities.

AVM was delighted to be one of the first users of the EBC, holding its annual Unified Communications Seminar at the briefing centre on 20th January 2011.  Edward Cook, AVM’s CEO, said “The huge attendance at our seminar demonstrates the importance of unified communications in today’s challenging business market. We envisage video, voice and data on almost every desktop within the next 2 years.  In turn, this will drive business re-engineering on a huge scale.”