AVM, the leading visual communications system integrator in the UK has extended the range and capability of its managed video services.
Driven by significant customer demand, AVM has increased the capacity of its switches and bridges and staff numbers in its Video Network Operations Centre (VNOC). Managed video services take away the difficulty of setting up video calls, allowing customers to focus on meetings, not technology.
AVM can initiate calls, add new participants to a meeting and even record the proceedings to be played back at a later date. Perhaps most importantly, a managed service avoids customers buying and operating expensive, complex equipment.
"The need to cut travel costs and improve productivity has led to a surge in customer demand. To meet this demand, we have commissioned more hardware and hired more operators in our VNOC," said Edward Cook, CEO of AVM. “Once customers have decided that video conferencing is an essential part of their business, they increasingly conclude that they would rather outsource the management of these systems to us.”